1. General Conditions of Use of the Website

 

These general conditions (hereinafter the "General Conditions") govern the use by the user of all the services of this website (hereinafter "the Portal"), which Bcnluxconcierge (hereinafter the "Company") makes available to Internet users.

 

The Company reserves the right to modify these General Conditions, and as such we recommend that the user read them carefully each time they visit our Portal in case they have been modified. Those modifications will be fully applicable.

 

Likewise, some of the services offered through the Portal may in addition to these General Conditions be subject to their own particular conditions of use.

 

Consequently, the user’s browsing on the Company's website implies full acceptance of the General Conditions, as well as the particular conditions that are applicable to the contracting of certain services where appropriate.

 

2. Obligations of the user

 

As a user, you agree to make diligent use of the Portal in full compliance with the law, good customs and these General Conditions, as well as the particular conditions that are applicable to the contracted service where appropriate. The user uses the services and contents of the Portal at their own risk and responsibility.

 

All the information that you provide us through our website must be truthful and up to date. For these purposes, you guarantee the authenticity of all the data that you provide when filling in the forms needed to subscribe to our services. You will be solely responsible for any false or inaccurate statements that you may make, and for any damages that they may cause to the Company or to third parties.

 

You expressly waive the right to use any of the materials and information contained in the Portal for purposes that are illegal or expressly prohibited in these Conditions, which are contrary to the assets, rights and interests of the Company, its members and/or third parties, and you will answer respond to them in the event of contravening or breaching the said obligations.

 

3. Guarantees and Responsibilities

 

Availability, access and operation of the Portal. Without prejudice to the legal rights of the user of the Portal and, where applicable, the rights granted to consumers in Royal Legislative Decree 1/2007, of 16November, of the General Law for the Defence of Consumers and Users, the Company does not guarantee the availability, access and continuity of the operation of the Portal, its services or its contents. To the extent possible, the Company will notify the user in advance of any interruptions in their operations. Consequently, and without prejudice to the applicable legal limits, the Company will not be responsible for any damages that may arise due to the lack of availability, access or continuity of the Portal or any of its services or contents, provided that the said damages or damages are not the consequence of an action or omission attributable to the Company.

 

Inappropriate use of the Portal or breach of the Conditions. The Company provides no guarantee and cannot be held liable for any damages and/or losses to the user as a result of any technical problem experienced by the user, such as computer failure, virus or technical anomaly in the equipment, servers, computer system or program and/or the user's network. Likewise, the Company does not accept responsibility for any damages that the user or a third party experiences as a result of an inappropriate use of the Portal by said user, including but not limited to the breach by the user of these General Conditions.

 

Contents and services of third parties. The Portal makes technical links available to users, including links, directories or search tools, which enable the user to access web pages and sites that are managed by third parties. In accordance with Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, and notwithstanding the Company’s best efforts to offer you the information on the Portal in an accurate and up-to-date manner, the Company does not hold any ownership over third party websites and does not market or offer the content and services they contain. Consequently, the Company cannot guarantee nor be held liable for, any damages that may arise due to the lack of accuracy, completeness, timeliness, as well as errors or omissions contained in the information and/or services provided by the owner of the real estate and/or any third party. The Company accepts the obligation to remove from the Portal, as soon as possible, access to information, content or services of which it has effective knowledge that do not correspond to reality, are illegal, may mislead or cause damage to the user. Likewise, in the event that the user becomes aware that the aforementioned links lead to websites with illegal, erroneous, false, harmful or harmful content or services for the said user or a third party, they may contact the Company at any time, through the channels stipulated in these Conditions, so that the Company may act with the utmost diligence and, where appropriate, remove access to the content reported.

 

Consumer information rights. All the documentation and information included in the Portal referring to the different real estate properties are provided at the request of the owners of said properties, said documentation and information being merely indicative, without constituting, in any case, any document and / or contractual offer. Likewise, in accordance with the state, regional and / or local regulations governing the duties of information to the consumer in cases of offer, promotion and / or advertising for the sale or lease of homes, the Company will make all the information available to any interested party. Required documentation and information related to real estate, which have been provided by the owners of said real estate.

 

4. Intellectual and industrial property

 

All content, including but not limited to names, logos, brands, designs, texts, software, images and/or databases included or accessible through the Portal, are subject to the industrial and intellectual property rights of the Company or the third party licensors who own them. Access to the Portal website does not under any circumstances imply any type of waiver, transmission or total or partial assignment of the aforementioned rights, nor does it confer any right of use, alteration, transformation, exploitation, reproduction, distribution or public communication (in any of its modalities) to the contents and/or intellectual and industrial property rights without the prior and express authorization specifically granted for this purpose by the Company or the third party owner of the rights, except in the cases expressly stipulated in the applicable legislation and in accordance with the principles of good faith.

 

5. Protection of Personal Data

 

In general, access to our website does not require your registration as a user, so you can visit our website anonymously. Notwithstanding the foregoing, certain functionalities may be subject to the completion of the User registration form, which will in turn incorporate the relevant information on the protection of personal data.

 

As stipulated in Organic Law 15/1999, of December 13, on the Protection of Personal Data and its implementing regulations, the Company informs you that all the personal data that you provide will be incorporated into an automated file owned by Bcnluxconcierge in order to manage the relationship with the user and where appropriate, send commercial communications about the services and news offered by the Company. The processing of this data by the Company will be carried out at all times in full compliance with the regulations on the protection of personal data and information society services. The user may exercise their rights of access, rectification, cancellation and opposition in writing at any time and free of charge, accompanied by a copy of their identification document, addressed to the postal address of the owner of the website.

 

6. Applicable Law and Jurisdiction

 

These General Conditions are governed by Spanish law, without prejudice to any other law that may be legally applicable to the consumer, and in accordance with the General Law for the Defence of Consumers and Users.

 

The parties submit to the jurisdiction of the Courts of the domicile of the owner of the website for any disagreement that may arise from the application of the services or interpretation or application of these General Conditions, except in the case of consumers, in which case the parties will submit to the jurisdiction of the appropriate Courts according to the General Law for the Defence of Consumers and Users.